Legal regulations

REGULATIONS OF SALES AND COOPERATION WITH NLA SYSTEMS SP. Z OO

§ 1 – General provisions

1. These Regulations define the rules for the sale of products and the provision of services by NLA Systems Sp. z o. o., with its registered office in Bydgoszcz, ul. Wojska Polskiego 65A/108 (KRS 0001112242, NIP 9532804488), hereinafter referred to as the "Seller".
2. The Regulations apply to all transactions made via the website www.nla-systems.com , the metatronstore.com store, advertising portals, direct business contacts and other forms of cooperation.
3. Placing an order, receiving a product, participating in a training course or signing a contract constitutes full and unconditional acceptance of these Regulations.

§ 2 – Nature of the devices and scope of responsibility

1. The products offered by the Seller, including METATRON, Plasma Therapy, Plasma Connect and PT-3, are not medical devices within the meaning of the Act of 20 May 2010 on medical devices.
2. These devices are not intended for diagnosis, treatment, prevention or monitoring of health within the meaning of academic medicine.
3. The Buyer acknowledges that all decisions regarding the use of the device are made independently and at their own risk, in accordance with the legal provisions in force in Poland and the European Union.
4. The Seller is not liable for any consequences resulting from the use of the products in a manner inconsistent with their intended use, instructions or applicable law.

§ 3 – Warranty

1. Products are covered by a 12-month warranty from the date of delivery or signing of the acceptance protocol.
2. The warranty does not cover:
- consumable parts (lamps, cases, cables, cushions, fuses, covers, etc.),
- damage resulting from unauthorized repairs, modifications or interference with the device,
- transport damage resulting from improper securing or lack of insurance of the shipment.
3. In the event of warranty repair, the Buyer undertakes to ship an insured parcel marked "handled with care" for the value specified in the gross purchase document.

§ 4 – Limitation of liability

1. The Seller does not guarantee the results obtained using the device and is not liable for any side effects, financial losses, business interruptions or indirect damages related to the use of the device.
2. The Buyer undertakes to use the products at his own risk, and any third parties using the device with his consent have no right to assert any claims against the Seller.
3. The Buyer confirms that he or she understands the nature and purpose of the devices offered by the Seller and that they are not a substitute for medical procedures consistent with current medical knowledge.

§ 5 – Withdrawal from the contract

1. The Buyer who is a consumer has the right to withdraw from the contract within 14 days from the date of receipt of the product.
2. In the event of withdrawal, each commenced 24 hours of use of the product from the 15th day shall be treated as a rental in the amount of PLN 150 gross per day.
3. The product must be returned with full equipment, in a non-deteriorated condition and in appropriately secured and insured packaging.
4. The costs of additional services, configuration, training, activation, calibration and travel are not refundable.

§ 6 – Exclusions from the right of withdrawal

1. Pursuant to art. 38 point 13 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2020, item 287), the consumer has no right to withdraw from the contract:
- in the case of delivery of digital content not delivered on a tangible medium, if the performance of the service began with the express consent of the consumer and after informing him of the loss of the right to withdraw from the contract,
- in the case of the provision of services fully performed with the consumer's consent before the expiry of the withdrawal period,
- after commencement of training, configuration, calibration or consulting services,
- in the case of commenced rental of the device.
2. The above provisions implement the provisions of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights.

§ 7 – Buyer's Obligations

1. The Buyer undertakes to use the devices in accordance with the instructions, regulations and applicable law.
2. The Buyer may not promote, advertise or suggest that the devices offered by the Seller have any diagnostic, therapeutic or therapeutic properties within the meaning of the regulations governing health services.

§ 8 – Declaration

1. Each time a sales contract is concluded, an acceptance protocol is signed, training is commenced or any other form of cooperation is initiated, the Buyer is obliged to personally sign a declaration in which:
- confirms that he/she has read and fully accepts these Regulations without any reservations,
- waives all claims against the Seller and its affiliates, both current and future, that may arise from the purchase, use or further provision of the products.

§ 9 – Responsibility for promotional activities

1. The Buyer is solely responsible for all promotional, advertising or informational activities relating to the devices offered by the Seller, including in particular any suggestion of their effectiveness in the context of health.
2. In the event of a violation of legal provisions by the Buyer or persons acting with his consent, the Buyer shall bear full civil, administrative and financial liability.
3. Any actions by the Buyer consisting in attributing health, therapeutic or medicinal properties to devices cannot constitute grounds for any claims against the Seller.

§ 10 – Final provisions

1. All disputes will be resolved by the court having jurisdiction over the Seller's registered office.
2. The Regulations may be updated due to changes in legal regulations – the current version is available on the website www.nla-systems.com .
3. The Regulations constitute an integral part of every contract concluded with the Seller, regardless of the form of the transaction.

§ 11 – Security provisions

1. NLA Systems Sp. z o. o. stipulates that any information provided to the Buyer orally, in writing or electronically during presentations, sales discussions, training, instructions, advertising or informational materials is for informational purposes only and does not constitute medical, diagnostic or therapeutic advice.
2. All training materials, operating instructions, graphics, presentations and know-how made available to the Buyer remain the intellectual property of the Seller and may not be reproduced, modified, distributed or made available to third parties without the written consent of the Seller.
3. The Buyer undertakes not to use the Seller's trademarks, trade names, logos, product names and promotional materials in a manner that may suggest a connection with therapeutic, diagnostic or medical activities.
4. In the event of the Buyer disseminating unauthorized content suggesting the effectiveness of devices for medical purposes or damaging the company's reputation, the Seller reserves the right to immediately terminate the contract, pursue claims for damages and notify the relevant supervisory authorities.
5. The Buyer is not authorized to act on behalf of NLA Systems Sp. z o. o., make declarations of intent, provide guarantees, or take other actions that could have legal consequences for the Seller.
6. The Buyer undertakes to immediately inform the Seller of any use of the device that could result in legal or administrative proceedings against any of the parties.